Title: Coordinator of Housing Operations

VP Area: Student Affairs - UMW

Department: Residence Life & Housing

Campus Location: Main Campus

Advertised Range: $53,000 - $57,744

(A final salary offer will be determined by the selected candidate's qualifications, and is not is not negotiable beyond what is advertised.)

Job Summary/Basic Functions

The University of Mary Washington, located in historic Fredericksburg Virginia, seeks applications for Coordinator of Housing Operations in Residence Life and Housing. The Coordinator of Housing Operations is responsible for providing overall housing related services for the residential student population of approximately 2,000 students including: room assignments, room changes, implementing all housing processes including returner selection and first-year allocation, support for the access control system and performing regular audits of housing related databases. This individual will work constructively with residential students, parents, student staff members, and professional colleagues in Residence Life, and in other University departments (Facilities Services, University Police, Emergency Management, Student Accounting, Disability Resources, Events and Conferences, New Student Programs, etc.), to ensure that the housing needs of students seeking to live on campus are addressed.

The Coordinator of Housing Operations also serves in the Professional On-Call rotation and as such, is required to live on campus. An on-campus apartment and meal plan is provided.

Required KSAs/Competencies/Qualifications

• Understanding of student housing needs in a collegiate setting.
  
• Strong customer service skills.
  
• Excellent written and verbal communication.
  
• Strong organizational and time management skills.
  
• Ability to work on multiple projects at a time and meet deadlines.
  
• Ability to follow established procedures to ensure data and system integrity.
  
• Ability to participate in the Professional On-Call rotation and live on campus.

Required Experience:

• Prior experience in a university setting.
  
• Experience using database management software.

Required Education:

• Bachelor's degree from an accredited college/university in a related field.

Required Licensure:

None

Additional Considerations:

• Previous experience with Banner system.
  
• Previous experience with StarRez Portal X Housing Management software.
  
• Previous experience with access control software.
  
• Possess sound judgment, the ability to take initiative, and a solution-oriented mindset in order to improve process effectiveness and efficiency.
  
• Prior experience working with housing assignments at a college/university.
  
• Evidence of exposure, comfort, and aptitude using Cloud-based software.
  

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. To be considered for this position a state application must be received through the online employment system at https://jobs.umw.edu/. Mailed, emailed, faxed, or hand-delivered applications or resumes will not be accepted.

Excluding current UMW employees, selected candidate(s) must successfully pass a criminal history background check. Employment verification will be conducted to include current/previous supervisory employment reference checks. 

Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. For more information, please visit http://ethics.dls.virginia.gov/.

The University of Mary Washington adheres to the principle of equal opportunity. The University does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, parental status (including pregnancy), national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors in recruiting, admitting, enrolling students or hiring and promoting faculty and staff members. Complaints of discrimination should be directed to the EEO officer of the University.

UMW Values Veterans: UMW is a proud member of the Commonwealth of Virginia Values Veterans (V3) Program, authorized under the Code of Virginia (§2.2-2001.2). We are committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible for additional leave accruals based on their total years of service in the military, National Guard or Reserve. For more information please visit: https://www.dhrm.virginia.gov/employeebenefits.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process (AHP). To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly Certificate of Disability or COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.