Title: Desk Attendant - Starting Summer 2026

VP Area: Student Affairs - UMW

Department: Residence Life & Housing

Campus Location: Main Campus

Advertised Range: $12.77 per hour

Job Summary/Basic Functions

Desk Attendants will work under the supervision of the Coordinator of Residential Facilities and Front Desk Operations within Residence Life and Housing. The Eagle Landing desk is open and staffed 7am-10pm 365 days a year (to include holidays and breaks). Job responsibilities include:

• Answering calls and directing them to the appropriate staff
• Possessing and maintaining knowledge of current events, housing regulations, and important information for students and parents
• Sorting and issuing campus mail and packages
• Managing the issuance and acceptance of UMW Student Room and ResLife Staff Office Keys
• Respect for any confidential information one may encounter

Required KSAs/Competencies/Qualifications

• Good written and verbal communication skills
• Good organizational skills
• The ability to work independently
• The ability to multitask and effectively manage their time
• Great customer service skills
• Proficiency in Microsoft Office
• Able to maintain a professional demeanor and think critically under pressure

Required Experience:

None

Additional Considerations:

Availability to work during holidays and breaks required

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. To be considered for this position a state application must be received through the online employment system at https://jobs.umw.edu/.

Selected candidate(s) must successfully pass a criminal history background check. Employment verification will be conducted to include current/previous supervisory employment reference checks. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. For more information, please visit http://ethics.dls.virginia.gov/.

The University of Mary Washington adheres to the principle of equal opportunity. The University does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, parental status (including pregnancy), national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors in recruiting, admitting, enrolling students or hiring and promoting faculty and staff members. Complaints of discrimination should be directed to the AA/EEO officer of the University. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.