Title: Emergency Communications Officer

VP Area: Student Affairs - UMW

Department: Emergency Communication

Campus Location: Main Campus

Advertised Range: 46,351.00

Job Summary/Basic Functions

Provide communications support to law enforcement and other public safety personnel of a university campus as well as to and for the members of the University community as well as the general public for non-emergency and emergency calls for service and/or assistance.

Required Experience:

Experience working in a customer service environment and good communication skills.Working knowledge of office and customer service practices.

Additional Considerations:

KSAs
Demonstrated ability to think and respond quickly in emergency situations.

EDUCATION
High School diploma or equivalent.

Experience
General customer service experience and some actual work experience either as a dispatcher, or 911 operator.Experience with Computer Aided Dispatch software and 911 emergency call taking.

LICENSURE/CERTIFICATION
Must be able to obtain and maintain VSP VCIN operator certification.

The University of Mary Washington is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.