Building, Handrail, House, Housing, Staircase, Adult, Female, Person, Woman, Shoe

Assistant Director of Loans & Federal Programs

  • 1301 College Avenue, UMW, Virginia, United States, 22401
  • Full Time

Title: Assistant Director of Loans & Federal Programs

VP Area: Provost - UMW

Department: Financial Aid

Campus Location: Main Campus

Advertised Range: 57,000-60,000

Job Summary/Basic Functions

Responsible for the management, processing & awarding of the Federal Direct Loan Program and all Alternative loan programs.

Serve as the point of contact for lenders and servicers to assist with skip tracing reports and contacting students in a delinquency of default status. Handle the caseload of all students (A-Z) who borrow educational loans at UMW.

Responsible for Pell and Teach Grant programs.  Working with students on the TEACH Grant process.

Reconciliation and resolution of all rejects with COD for Federal Direct Loans & Grant programs.

Serve as the liaison with outside collection agencies and loan servicing for the Perkins Loan Program (ECSI)

Assist with daily telephone and email customer service relating to loans.

Participate in customer service training as well as other job related training. Assist with other duties as assigned.

Required Experience:

Experience in financial aid or multiple years in a college/university.

Additional Considerations:

Skilled working knowledge of spreadsheets and databases. Demonstrated verbal and written communication skills. Strong commitment to excellence through demonstrated accuracy, knowledge and skill. Ability to work in a fast-paced environment.

Experience using Ellucian Banner Financial Aid module. Experience with ELM or other Private loan processing system. Two or more years of experience working in a postsecondary environment preferably in financial aid.

NASFAA certification in various financial aid modules

The University of Mary Washington is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Ready to Apply?

Not You?

Thank you

Recommended Jobs

Assistant Athletic Trainer

25001206 UMW Virginia United States 1301 College Avenue, UMW, Virginia, United States, 22401 Inter-collegiate Athletics Staff Full Time
The University of Mary Washington is seeking applicants for an Assistant Athletic Trainer position. This position will provide sports medicine healthcare services for 24 varsity teams and over 500 student athletes. The right candidate will encoura...

Visiting Assistant Professor of Biology

25001201 UMW Virginia United States 1301 College Avenue, UMW, Virginia, United States, 22401 College of Arts and Sciences Teaching (Instructional) Faculty Full Time, Teaching Faculty
The Department of Biological Sciences at the University of Mary Washington invites applications for one or more Visiting Assistant Professor positions to begin August 15, 2025, with a possibility of renewal. UMW is a liberal arts and sciences univ...

ODR Student Aide

25001191 UMW Virginia United States 1301 College Avenue, UMW, Virginia, United States, 22401 Equity & Inclusion Student Employment Student Employee
The ODR Student Aide will work at the ODR welcome desk, perform light office tasks, document remediation, serve as a test proctor, other duties as assigned.

Accounting Intern

25001178 UMW Virginia United States 1301 College Avenue, UMW, Virginia, United States, 22401 Advancement Student Employment Student Employee
The candidate will have a high attention to detail and good organizational skills. The internship is where an Accounting or Business major will learn practical skills to process contributions and accounts payable under the guidance of the Senior ...

Laboratory Specialist II

25001162 UMW Virginia United States 1301 College Avenue, UMW, Virginia, United States, 22401 College of Arts and Sciences Staff Full Time
UMW is hiring a Senior Laboratory Specialist to support the educational and research missions of the natural sciences departments: Biological Sciences, Chemistry and Physics, and Earth and Environmental Sciences. This laboratory specialist positio...

Hear about jobs that are right for you?
Sign up for job alerts

Not You?

Thank you