Title: Financial Aid Processor

VP Area: Provost - UMW

Department: Financial Aid

Campus Location: Main Campus

Advertised Range: $46,000 - $50,000

Job Summary/Basic Functions

The Office of Financial Aid is seeking a team member who will bring precision, strong technical skills and a solid understanding of financial aid regulations and processes. The Financial Aid Processor is responsible for high-volume, detail-oriented financial aid processing and the execution of the Financial Aid Office’s mass communications. This role manages operational workflows such as verification, awarding, SAP processing, and regulatory reporting while ensuring the timely and compliant delivery of all automated and batch communications to students, including award notifications, SAP letters, exit counseling reminders, and loan disbursement notices. The position also oversees office purchasing and budget tracking. The role requires precision, strong technical competencies, and a deep understanding of financial aid regulations and institutional procedures.

Required KSAs/Competencies/Qualifications

• Strong working knowledge of state and federal financial aid regulations, SAP requirements, and Title IV communication standards.
  
• Demonstrated proficiency with financial aid management student information systems (Banner, Workday, etc.).
  
• Excellent attention to detail, data accuracy, and quality control.
  
• Ability to manage multiple deadlines and cyclical peak periods.
  
• Strong writing skills for communication templates and regulatory messaging.
  
• Ability to work in a standard office environment with seasonal peak workloads.
  
• Ability to be flexible for occasional evening or weekend hours during major aid cycles.
  
• Some remote or hybrid work may be available.
  
  

Required Experience:

• Previous years of experience in financial aid operations or related administrative/technical processing role.

Additional Considerations:

• Bachelor’s degree.
  
• Previous years of direct financial aid processing experience.
  
• Experience managing large-scale or automated communication workflows (within SIS, CRM, or communication platforms).
  
• Experience with office purchasing, budget monitoring, or procurement systems.
  
• Bilingual or multilingual skills, particularly in Spanish.
  

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. To be considered for this position a state application must be received through the online employment system at https://jobs.umw.edu/. Mailed, emailed, faxed, or hand-delivered applications or resumes will not be accepted.

Excluding current UMW employees, selected candidate(s) must successfully pass a criminal history background check. Employment verification will be conducted to include current/previous supervisory employment reference checks. 

Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. For more information, please visit http://ethics.dls.virginia.gov/.

The University of Mary Washington adheres to the principle of equal opportunity. The University does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, parental status (including pregnancy), national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors in recruiting, admitting, enrolling students or hiring and promoting faculty and staff members. Complaints of discrimination should be directed to the EEO officer of the University.

UMW Values Veterans: UMW is a proud member of the Commonwealth of Virginia Values Veterans (V3) Program, authorized under the Code of Virginia (§2.2-2001.2). We are committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible for additional leave accruals based on their total years of service in the military, National Guard or Reserve. For more information please visit: https://www.dhrm.virginia.gov/employeebenefits.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process (AHP). To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly Certificate of Disability or COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.