Title: Help Desk Student Associate - Fall 2025

VP Area: Chief of Staff - UMW

Department: Information Technology

Campus Location: Main Campus

Advertised Range: $12.41 per hour

Job Summary/Basic Functions

Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services.

Required Experience:

Ability to work up to 35 hours a week.
Excellent customer service skills
Detail oriented
Effective oral and written communication skills
Ability to follow directions
Ability to maintain confidentiality
Current UMW student

Additional Considerations:

The University of Mary Washington is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.